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CUSTOMER SERVICE

Please feel free to contact us with any questions or comments. For international delivery, please fill in your exact address and phone number at the time of order to ensure a speedy and accurate delivery.

TERMS & CONDITION

This website found under cnyttan.com URL is operated by P805 Ltd trading as CNYTTAN. If you have any questions regarding the website or these terms and conditions, you can contact us at info@cnyttan.com

PRODUCT
We attempt to be as accurate as possible in the description of the products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-
free. The images of the products on the Website are for illustrative purposes only. Although we attempt to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately reflects the colour of the products.

ORDERS, PRICES AND PAYMENT
To order products you must be over 18 years of age and possess a valid credit or debit card. By placing an order, you are promising that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.

Whilst we try and ensure that all details, descriptions and prices that appear on the Website are accurate, there may be cases where errors occur. If we discover an error in the price of any products that you have ordered, we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
If we are unable to contact you, your order will be treated as cancelled. If you cancel and you have already paid for the products, you will receive a full refund.

Payments can be made with Master card, Visa, American Express and Discover cards. In the event of us selling out on an item we will be in touch to offer an alternative, if we don’t have anything else for you, a full refund will be given to you.

PRIVACY
We respect your right to privacy. All the information you provide to CNYTTAN including your email address, delivery address, telephone numbers and credit card details are strictly private and confidential. We will never sell client information to a third party. We may use your contact information to keep you apprized of new products, features or special promotions. If you are disinclined to receive such information, you may always opt out of the service.

INTELLECTUAL PROPERTY
We are the owner or the licensee of all intellectual property rights in the Website and its content (such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software including the presentation and compilation of the same). The rights in the Website and the Content are protected by international copyright laws as well as by any relevant national law concerning copyright, authors’ rights and database right laws. All such rights are reserved.

THIRD PARTY LINKS
In an attempt to provide increased value to our visitors, cnyttan.com may choose various third-party web sites to link to from its own site. However, even if the third party is affiliated with P805 Ltd, P805, Ltd. has no control over these linked sites, all of which have separate privacy and data collection practices, independent of P805, Ltd. P805, Ltd. has no responsibility or liability for these independent policies or actions and is not responsible for the privacy practices or the content of such web sites.

LEGAL
All rights, including copyright, in this website are owned by CNYTTAN, P805 Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission from P805 Ltd.

 
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